Thomas has extensive experience in business continuity and emergency management in large complex organisations. His broad experience extends across all areas of strategic, tactical and operational crisis management and continuity planning. He has worked within the public sector and blue chip organisations.
Most recently Thomas was responsible for establishing an ISO 22301 certified business continuity capability for National Savings & Investments (£134 billion under management) across the UK and India. In his previous roles, Thomas developed and led the corporate business continuity and crisis management programmes for both Manchester City Council and HSBC Insurance Europe. In 2012 Thomas worked in the London Operation Centre (LOC) as Duty Supervisor for the London Resilience Team on the London 2012 Olympics.
Thomas has dealt with many major incidents having led the organisation he has worked with through contingency planning for events such as London 2012 Olympics, political party conferences, electoral counts and major protests, and incidents such as computer viruses, H1N1, severe winter weather and security threats.
He is a UK delegation principle expert at the ISO TC223 Societal Security Technical Committee where is was a contributing author to ISO 22325:2016 Emergency management - Guidelines for capability assessment and ISO 22322:2015 Emergency management - Guidelines for public warning
He has previously chaired Scottish Continuity and Emergency Planning Society Business Continuity Working Group and is a founding member of the City Security and Resilience Networks Advisory Council. Thomas developed the 'Business Continuity for Dummies' concept and brought together the project team that have produced the innovative Government endorsed book. In 2011 Thomas was highly commended as CIR ‘Public Sector Continuity Manager of the Year’.
Thomas holds his Global Executive MBA from Hult Ashridge International Business School and is a Member of the Emergency Planning Society (MEPS), an Associate Member of the Business Continuity Institute (AMBCI) and a Specialist Member of the Institute of Risk Management (SIRM).