(CONCLUDED) Reputation - Hard Won and Easily Lost


Wednesday 16th October 2019
BT Tower

13:00 - 16:30
Registration and Lunch starts 12:15

    Within the spectrum of ‘resilience’ for businesses, it can be argued that reputation is everything. The media is littered with reports of how critical leaders respond to adversity in words and deeds. When they respond well, they are the heroes of the day; when they respond badly, businesses can recover slowly, if at all. But, it isn’t just about how they perform in front of the camera; reputation management requires multi channel messaging that speaks to an internal and external audience in a 24/7 environment.

    This CSARN briefing will explore the many ways that organisations can protect themselves and their valuable assets from poor preparation and disastrous delivery. CSARN brings together speakers and practitioners that can share how to make organisations the most resilient that they can be in a world where anything can happen - and indeed it will. Join us at this critical interactive briefing to discuss how to prevent and mitigate calamity, manage media interest and recover effectively from adversity.

    Areas that will be covered:

    • Case studies and how we can avoid being one
    • Best practice from the best practitioners
    • The many ways of prevention, management and recovery
    • Planning the elements to protect your business
    • Recovery and sustainability
    • Effective use of social media

    Leaders who should attend:

    • Chief Security Officers
    • Emergency Planners
    • Business Continuity Leaders
    • Local Authority Teams
    • Law Enforcement Agencies
    • Government Representatives

    Confirmed Speakers:

    12:15 Registration and Lunch
    13:00 Brett Lovegrove / CEO, CSARN - Chair of the day
    Welcome from the Chair
    13:05 Bernie Auguste
    Director Security & Resilience, Openreach
    Balancing the “Now” whilst preparing for the “Uncharted”
    13:35 Maria Chanmugam
    Marketing Director Clevercoms Ltd and Advisory Board Member Glass Futures
    Reputation management – from top to bottom
    14:05 Q & A
    14:25 Coffee Break and networking
    14:45 Chris Parker MBE MA CMgr FICM
    Director, Cyberplus
    Case Study: Managing Reputation in a Crisis
    15:15 Nicola Byrne 
    CEO, Cloud90
    Cover the Risk
    15:45 Q & A Panel & Discussion
    16:30 Close


    Delegate Fee

    CSARN Members | FREE

    Standard Fee | £199.00

    Public Sector | £129.00


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